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Course work - the role of business communications in the functioning of the organization
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Uploaded: 06.12.2006
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page
Introduction 3
Chapter 1. The history of the role of communication: 5
1.1. Contribution Faiola; 5
1.2. Barnard's contribution; 6
1.3. Modern approaches. 7
Chapter 2. Communication Approach: 9
2.1. The origin of ideas; 10
2.2. Coding and channel selection; 10
2.3. Transmission; 11
2.4. Decoding; 11
2.5. Feedback and interference. 12
Chapter 3. Interpersonal communication: 14
3.1. The importance of feedback for the process of interpersonal communication; 14
3.2. Top-down communication; 16
3.3. Rising communication; 17
3.4. Horizontal communication; 17
3.5. Barriers to interpersonal communication. 18
Chapter 4. Innovation management communication. 23
Conclusion 26
References 27
Application January 28